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Privacy & Security

Goal Bet's Privacy Policy — Your Data, Your Rights

This page clearly explains where your personal data goes, how it is stored, and who it is shared with.

Last Updated: January 2026
Your Information Is Secure
Secured with 256-bit SSL encryption and strict data policies
Data Is Never Sold
Encrypted Storage
Limited Staff Access
Your Right to Erasure

Our Core Commitments

How We Protect Your Privacy

Encrypted Storage

All your data on Goal Bet is protected with 256-bit SSL encryption. No hacker or third party can access or read your information.

Data Sales Prohibited

Goal Bet never sells your name, mobile number, or any other personal information to advertisers or third parties.

Restricted Staff Access

Your sensitive data is accessible only to authorized, trained staff — and only when strictly necessary.

Right to Erasure

After closing your account, you may request that your data be deleted within a specified timeframe.

Cookie Settings

Goal Bet informs you upfront about cookie usage on its website and gives you the option to disable non-essential cookies.

Defined Retention Periods

Your data is not retained beyond what is necessary. Unless required by law, it is automatically deleted after the defined retention period.

This Privacy Policy applies to all users of the Goal Bet platform. By reading this page, you'll understand what data we collect, why we collect it, and how we keep it secure.

1What Data We Collect

Goal Bet collects two types of information — data you provide directly, and data collected automatically as you use the platform.

Information You Provide Directly

  • Registration Details: Full name, mobile number, email address, date of birth.
  • Identity Verification Information (KYC): Copy of National ID or passport, and a selfie.
  • Payment Details: Mobile banking numbers (bKash, Nagad, Rocket) and bank account details.
  • Contact Information: Messages sent to support and the responses received.

Automatically Collected Data

  • IP address and device information (model, operating system).
  • Browser type and version.
  • Logs of which pages you visited on the platform and how long you spent on them.
  • Cookies & Session Data.

Goal Bet never collects unnecessary data without your consent. Our policy is simple — we only collect what we need, nothing extra.

2Why We Collect This Information

Goal Bet collects your data solely for the specific purposes listed below. It is not used for any other reason.

Data Type Purpose of Use Mandatory?
Name & Mobile Number Account Creation & Management Yes
KYC Documents Identity Verification & Fraud Prevention Yes (on withdrawal)
Payment Information Transaction Processing Yes
Device & IP Information Security & Fraud Detection Automatic
Cookie Data Improving User Experience Optional

Simply put: we use your data to provide our services, keep your account secure, and meet our legal obligations — nothing more. Goal Bet does not use your information for any other purpose.

3How Your Data Is Kept Secure

Goal Bet uses industry-standard security measures to protect your data — not just through technology, but also through strict internal staff management policies.

  • 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Database Encryption: Stored data is encrypted with an additional layer of protection.
  • Two-Factor Authentication (2FA): Additional verification step when logging into your account.
  • Regular Security Audits: Regular system audits conducted by third-party experts.
  • Access Controls: Only authorized personnel have access to specific user data.
  • Incident Response Plan: A dedicated team is on standby to respond swiftly to any security incident.

You also play a role in keeping your account secure. Use a strong password and never share your login credentials with anyone.

4Who Your Data May Be Shared With

Goal Bet does not sell your personal data. However, in certain circumstances, limited information may be shared with the following parties:

  • Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions. This data is used solely to complete the transaction.
  • Technology Provider: Limited data may be shared with cloud service providers or technology partners who operate the platform. They are contractually required to adhere to the same privacy standards as Goal Bet.
  • Legal Authority: Data may be disclosed in response to a lawful order from the Government of Bangladesh or a court directive.
  • Fraud Prevention Agency: In cases of serious fraud, relevant information may be shared with the appropriate authorities.

Outside of these cases, Goal Bet does not share your information with any advertisers, marketing agencies, or third parties.

5Cookie Policy

Cookies are small data files stored in your browser. Goal Bet uses cookies to enhance your experience — for example, to remember your login status and save your language preferences.

Cookie Type

  • Essential Cookies: Required for the platform to function. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings. Optional.
  • Analytics Cookies: Helps us understand which parts of the platform are used most. Can be disabled.

You can disable optional cookies at any time from your browser settings. However, turning off essential cookies may affect certain features of the platform.

6How Long We Retain Your Data

Goal Bet does not retain your data longer than necessary. Your data is stored while your account remains active. After account closure:

  • General account data — deleted within 90 days of account closure.
  • Financial transaction records — retained for up to 5 years as required by law.
  • KYC documents — deleted after the period required by the relevant regulatory authority.
  • Support conversations — retained for up to 1 year after the issue is resolved.

You Can Request Deletion of Your Data Help Center to get in touch. We will fulfill your request unless we are legally obligated otherwise.

7Your Rights

As a Goal Bet member, you have certain rights regarding your personal data — and we respect every one of them.

Right to AccessYou can request to see what personal data we hold about you.
Right to RectificationYou may submit a request to correct any inaccurate information.
Right to ErasureYou may request deletion of your data, provided there are no legal obligations requiring us to retain it.
Right to Restrict ProcessingYou can request that we limit how your data is used for specific purposes.
Right to Data PortabilityYou can request a copy of your personal data at any time.
Right to ObjectYou have the right to object to certain uses of your data.

To exercise any of these rights, please contact our support team support@goalbet.imor reach us via live chat. We will respond within 30 business days.

8Children's Privacy

Goal Bet is strictly for users aged 18 and above. We never knowingly collect personal information from minors. If you believe your child's data may have been submitted to Goal Bet, please contact us immediately. We will promptly delete the information and close the associated account.

9Changes to the Privacy Policy

Goal Bet may update this Privacy Policy from time to time. For any significant changes, registered members will be notified in advance via email or an in-platform notification. You can always check the "Last Updated" date at the top of this page to see when the Policy was last revised.

Continued use of the platform after any changes means you have accepted the updated policy. We recommend checking this page periodically.

10Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the following:

  • Email: privacy@goalbet.im
  • General Support Email: support@goalbet.im
  • Live Chat: Available 24/7 on the platform
  • Help Center: goalbet.im/help-center

Our privacy team typically responds to all requests within 7 business days. For urgent matters, please contact us via live chat.

Table of Contents
Security Summary
256-bit SSL Encryption
Two-Factor Login Verification
Full Database Encryption
Sale of Data Is Strictly Prohibited
Regular Third-Party Security Audits
Related Pages
Key Takeaways
Data Is Never Sold to Third Parties
Fully secured with 256-bit SSL
You may request deletion of your data
Limited Staff Access Policy
No Collection of Minors' Data
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Your Data Is Never Sold
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